Wal’ajro, Jumadi, and Yelli Aswariningsih. 2024. “The Influence of Corporate Image, Service Quality, and Word of Mouth on Patient Satisfaction and Its Implications on Patient Loyalty at the Pusri Medika Palembang Clinic: Pengaruh Citra Perusahaan, Kualitas Pelayanan Dan Word Of Mouth Terhadap Kepuasan Pasien Serta Implikasinya Pada Loyalitas Pasien Klinik Pusri Medika Palembang”. Media Ekonomi Prabumulih 8 (2):104-15. http://ejournal.unpra.ac.id/index.php/mep/article/view/267.