Analisis Kepuasan Dalam Penggunaan Aplikasi Magic Penjualan PT. Musi Hutan Persada

Abstract

Technology has a strong influence on business operations. PT. Musi Hutan Persada has also applied the technology called magic in engaging in the business of Acacia wood. In improving service quality, PT Musi Hutan Persada depends heavily on this application, and thus it is necessary to find out how the influence and satisfaction of the users. The concept used to analyze the satisfaction is Usability that associated with five attributes, namely  Learnability, Efficiency, Memorability, Error, dan Satisfaction. The data gained is analyzed by using SPSS (Statistical Package for the Social Sciences)